7672 Montgomery Road, Suite 107 Cincinnati, Ohio 45236
Our Company Working For You
Why DWS?
Dealers Warranty Solutions Consultants work with General Motors' automotive Dealership Fixed-ops division in maximizing warranty ROI, training, and educating personnel with a focus on excellent customer service and retention. DWS internal warranty assessment examines the complete picture of the dealer's service area; we complete a comprehensive internal audit assessment determining the dealer's effective parts and labor rate based on OEM rules and regulations. Dealers Warranty Solutions' mission is shared knowledge, proven best practices, defining the collaborative needs of our client's Dealership, and creating a culture that promotes cooperation of all departments.
- Claim Inconsistencies and Non-Conformity
- Review of Reporting Procedures
- Key Performance Indicators
- Monitor Improvements
- Consulting and Training
- Facilities Procedures
- Technical Issues
- Warranty Issues
- Overspends
Did you know a Factory Submission is not your only choice? Often, a Factory Submission does not yield an increase a Dealership wants or is entitled to receive.
Statutory Submission gives the Dealership more control over the process and, typically, the possible outcomes. Although the Statutory Submission involves more work, the benefits usually make the additional work worth the financial increase.
Fixed Ops Internal Assessment
Introduction to DWS
Dealers Warranty Solutions, LLC works with General Motors automotive dealerships regarding warranty claims, personnel training, providing warranty solutions, internal audit assessment, protecting dealerships from costly manufacturer's audits, chargebacks, and disbursement of monies.
DWS Principal Consultant has over twenty years as General Motors field or internal Warranty Auditor, Trainer, or Coordinator.
DWS aims to ascertain the effective parts and labor rate via an internal assessment. The process will reveal if there are non-compliant practices within the Fixed-OPS departments.
The cost of the service is typically recouped in the first thirty days!
DWS Supports
We Support